Q. What is your return
policy?
A. 1. You may return a product you purchased from us
within 7 days of receipt, unless the product has been opened or tampered with.
Please Note: a) Shipping charges will not be refunded. b) A refund will
not be credited until we receive the item, 2. It is the buyer’s responsibility
to read and understand the description of the item. If you are unclear
about any of the information we have provided, please email us so that we can
assist you further.
Q. When can I expect
my order to arrive (orders shipped within the USA,
Puerto Rico or Guam)?
A. Orders shipped within the USA are shipped via USPS
Priority Mail (usually arrives within 1-4 business days of shipping) or UPS
(1-5 business days. Orders shipped to Puerto Rico and Guam are
shipped via USPS Priority Mail and may be require more time for processing. Expedited shipping
is available upon request. Please email
us with your zip code, and we will be happy to quote you a rate.
Q. Do you charge a handling fee?
A. We do not typically charge a handling fee; however,
we package your order with great care.
Q. Do you ship internationally?
A. Yes! We ship internationally via the United States
Postal Service Express Mail International (estimated at 5-8 business days
to arrive in your country). Our USPS Express Mail International rates are DISCOUNTED. Additionally, we offer free shipping when your order totals $250.00 or more. We
do not inflate shipping charges - In most cases we assume a portion of the
shipping charge to reduce your shipping charge. Our
Visit our International Page for more information (under construction)
*Please Note: We are not responsible
for charges incurred in your country such as customs
duties/taxes or charges from your local postal facility,
nor can we determine how quickly customs will process
your package.
Q. How Can I make my body mist/fragrance or
body lotion last longer?
A. Try layering your products. First, apply your
body lotion then apply your body mist. Together they will last longer.
Q. What is the difference
between after shave lotion and after shave balm?
A. After shave lotion will usually sting as well as
help close the pores after shaving. After shave balm is actually soothing to
the skin.
Q. Why use shower gel
instead of soap?
A. Shower gel is a cleanser, just like soap, but in
a different form; however, it is much gentler than a soap. In addition,
shower gel does not leave a film on you skin or in the bath tub!
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